Specialty Retail
Use simplified front-line store communications to save between 3% and 8% of annual payroll costs, due to employee turnover and wasted time, grow store sales by up to 20%, and be fully deployed and onboarded in under a week.
Rodio is priced specifically for front-line focused organizations
You can get transparent Rodio Platform Pricing right now
Learn how Simplified Workforce Communications can Deliver these Results for You
Rodio for Specialty Retail
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our growing community
Rodio at Work for Retail
Users to Date
~35k
Messages to Date
~10M
Bulletins to Date
~30k
Active Channels
~92k
Uptime
99.99%
Reviews (~1,200)
Avg First Pass Acknowledgment
>80%
Avg Interactions Per Shift (8hr)
>5
Case Studies
Frontline Impact
5,000 Employee, 1,500+ Location Wireless Retail Store-in-Store Operation
BEFORE STATE
- Dozens of “friends and family” messaging applications deployed by local managers due to lack of unified communication platform
- Inability to drive top-down messaging and action
- Frustration and confusion on the front-line; uncontrolled misinformation and liability for the company
AFTER STATE
- Single communication platform from top executives to store associates
- Shared awareness and visibility of goals and performance
- Continually improving store sales
“The… results are in, and [we] are seeing higher engagement levels and positive performance results by employing a newer and better way to communicate with [our] teams (Rodio)”
– VP of Innovation and New Services
250 Employee Wireless Retail Chain
BEFORE STATE
- No front-line communication ability for corporate to reach store staff
AFTER STATE
- Transformed store culture to one of constant awareness, customer service and shared best practices and accomplishments
“We have been using Rodio to encourage team collaboration across our entire organization to troubleshoot customer questions and share important information. Rodio has allowed our leaders to communicate best practices, keep employees engaged, be updated on our latest training, and celebrate accomplishments. Rodio has become our one stop shop for information.”
– Manager of Omnichannel Operations
Disaster Communications to Retail Employees during Severe Weather Conditions
BEFORE STATE
- Labor intensive manual data collection to accurately target high-impact crisis communications during a natural disaster
- Inability to know communications received acknowledged at time of need
AFTER STATE
- Leverage powerful Rodio organization attributes with enterprise location and assignment data and external weather services data
- Communication targeting adjusted dynamically as conditions change
- Receive acknowledgments in real-time to every announcement
“Rodio changed the game for emergency communications. Having one place to admin multiple layers of content targeting attributes lets us proactively plan and prepare employees during crises. What took three days of manual work and had poor and unclear results has been reduced to an hour and we get instant and complete confirmation that we reached our people successfully.”
– Store Operations
8,000 Employee Retail Services Company Serving 35+ Brands and Retailers Across 30,000+ Locations, Annually
BEFORE STATE
- Fragmented and complicated systems and completely isolated field teams
AFTER STATE
- Unified and custom branded employee engagement platform with consistent “4+ out of 5 star” ratings from field
- > 80% first pass acknowledgement of top-down communications across the entire organization
“We needed to engage our people... and previously we used different technologies to do so... To remain best in class at what we do, we needed to address how to better engage our team members. We needed a solution that simplified their lives and made working for us easier and more productive; a cleaner way to engage them via... their preferred method of communication.”
– EVP Retail Services Business
550 Employee Wireless Retailer and Virtual Retail Management Services Providers, Annually
BEFORE STATE
- Using “GroupMe” to stay connected with store teams
- Administrative nightmare
- Impossible to keep the right people in the right channels
- Impossible to get top-down announcements read, acknowledged and acted on
AFTER STATE
- Accurate and timely onboarding to platform
- Integration of video and store sales reporting for unified “rallies”
- Constant intraday action on store-by-store sales performance and activities
- 20% increase in sales
- Reduced turnover
- Dramatically improved customer feedback across all locations
“[Our innovative, centralized management services, powered by our people and the Rodio app] has literally changed the way we operate our 174 stores. We have witnessed a 20% increase in sales, decreased employee turnover, and are able to deliver a better experience for our customers. It was the single most important, and best decision we have made in the 10+ year history of the company.”
– CEO and Founder
Benefits
Workforce Communications Simplified
Unify Communications
Connect your corporate staff to your dynamic front-line workforce, break down silos and drastically increase collaboration and action.
%
Deliver Critical Information
Receive instant acknowledgement on announcements and enjoy at least 80% first pass read results on announcements.
Drive Internal Discussions
Employees will discuss key trends and topics in your organization and your company can promote the topics that matter most to make related content easy to discover and reference.
Build A Communication Strategy
You will be able to integrate your communication strategy into your HR enterprise to automate user creation, role assignment and feature permission.
Engage Customers
Give customers seamless virtual access to store employees, and their expertise, through text messaging into Rodio SMS channels. Your support staff can rally around your customer experience both in and out of the store.
Outperform The Competition
Be a leader in employee engagement during times of crisis, like COVID-19, and have a leg up on your competition during massive market opportunities, like 5G.
Key Platform features
Built For The Frontline
Features That Meet Your Unique Needs
We combine the best features of personal and professional messaging applications, with specialized tools and features that we designed, to help you use communications to drive action, provide support and empower your people to experience and share their success.
Rodio was built by operators who have put personal sweat equity into the front-line workforce for more than 40 years, combined. When you work with us, you will realize that we understand your needs inside and out because we’ve lived the lives of those in your organization.
Bulletins
Bulletins deliver effective top-down communications for your most important messages.
Messaging
Create an environment of engagement and support for your teams while being confident in the security of your data.
Tags
Take control of your organization’s discussion by elevating the power of content tagging with Rodio’s unique Company Promoted Tags.
Folders
Prioritize important content to help your employee’s keep organized and easily access important documents.
Home
The Rodio Home dashboard is a “one-stop-shop” for key updates. Configure this space to keep teams informed and focused on your goals.
Integrations
Meet your teams where they are and centralize mobile workplace tools and systems.
pricing
Platform Pricing Ideal for the Front-Line
Starting at $2.50 Per User Per Month
ESSENTIALS
- Rodio Self-Service Onboarding and Onboarding Profiles
- Team Channels with full feature messaging
- Direct User/Group Channels with full feature messaging
- Bulletins and Bulletin Inboxes with real-time read status
- Search-integrated Content #Tagging and #Tag tracking
- Content quick-filters and user savable search
- Content Folders
- Basic activity-related data exports
- Rodio helpdesk
PROFESSIONAL
- File-based user and organization attribute imports
- Extended Bulletin types for attestation and enforced response (Acknowledge / Alert)
- Zero-PII 1:1 voice connections
- Configurable Web Portals
- User content pinning and Favorites
- Rodio Company Promoted Tags
- Promoted Tag Content Folders
- Additional data exports
- SAML-based SSO for Rodio App
- Up to (3) Custom Bots or Dashboard Components
ENTERPRISE
- Access to Corral Enterprise Integration APIs
- SAML-based IDP Bridge for Web Portals
- Unlimited Custom Bots Tools
- Unlimited Custom Dashboard Components
- Customizable data exports
- Team Video/Voice Connections*
- HIPAA Compliance