Specialty Retail

It’s up to you (and to your state’s labor laws) if an employee will receive a notification for a message sent outside of their work hours. If you live in a state with strict labor laws, your company can configure off-clock notifications to ensure the employee acknowledges they are off-duty before checking the message. If off-duty notifications are not configured, the employee will receive a notification wherever they are.

That’s the beauty of unifying your virtual services strategy with your workplace communication strategy. As SMS channels are opened, you decide who has access to them inside of Rodio. Your support staff can work with your store staff to provide the right level of service. Further, they can collaborate in the channel and only send messages they agree on first back to the customer. It’s an amazing platform for side-by-side support and training on the job! As always, your data is yours, so your training staff can review session results and identify new training content to continue to improve your customer care experience.

Absolutely not! We can import your employee spreadsheet as easily as we can integrate with HR systems. The point is to reach your people in a way that empowers them and keeps you informed of their acknowledgement. Email simply doesn’t work.

Unifying your organization eliminates the need for email, which is the easiest communication medium to ignore and get away with it. Regardless, if you need to send emails to Rodio users through Rodio, you can create a RodioBot to assist!

Rodio gets your employees into your company in a matter of minutes by offering a simple Onboarding Profile. New hires are given a code or URL that will link them to their role in your company. The app will walk new employees through a customizable onboarding experience, and after manager approval, will be granted access to your company resources.

Practically everything and anything! Rodio’s Admin allows you to easily create integrations linked to webbased resources that can open in an internal browser on the app or externally on a third-party app. Rodio also has a public API library for your partner’s development teams to build on. Our goal is to be your hub for communications and all other frontline tools so your emplpoyees can launch into their work from Rodio. 

If you can create a playlist on Spotify, edit phone widgets or navigate Google Drive, you can admin a company on Rodio. Just like it’s sometimes diffcult to express feelings as words, it can be challenging to translate the full complexity of your organization to paper. This is why we designed our admin platform with a simple and familiar “drag-and-drop” experience and an interface that is easy on the eyes.  We have a full library of step-by-step training videos and offer live support 7 days a week if you do run into any questions.

You can use simplified front-line store communications to save between 3% and 8% of annual payroll costs, due to employee turn-over and wasted time, grow sales by up to 20%, and be fully deployed and onboarded in less than a week. Real enough? 

We are a small team that is highly motivated to help front-line focused organizations like yours rise and meet the challenges they face today. Together, we have over 60 years of retail and frontline operations experience. We are tired of seeing your organization stretch tools beyound their design to underserve your employees. A shift in retail is coming, and the Rodio team is determined to help you grow and adapt . 

We pride ourselves in providing clear and transparent pricing to our customers. Rodio utlizes a Price Per user Per Month model, meaning that you will be charged a fixed price per active user measured on a monthly basis. We offer discounted rates for annual contracts. The only other expense you may have will come from a custom development request that will be determined prior to payment.